I am running Idera Server Backup (free version) on a Windows Server 2012 File server. Idera is running in the Domain Admin account (at least for now). Idera Backups run fine as long as no files are excluded but when folders are excluded from the raid it backs up it failes with VSS premissions issues.
I made a domain group called vsssecuritygroup and put DOMAIN\vsssecuritygroup in the VSS access control registry key and gave the group full permission to the key. added the domain user to that, as well as added the domain admin to the local backup operators account it is still failling. I did remove the Hardware Iscsi VDS/VSS provider feature (VSS File Server agent is installed) and that removed the error from the event viewer itself, however the idera logs still show issues.
Any ideas what the root of the problem would be?
Here is the Logs
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Message Time Level Source Message
3/14/14 9:42:05 AM Info Manager Attempting to connect to agent 127.0.0.1 at port 1167
3/14/14 9:42:05 AM Info Manager Connected to agent 127.0.0.1 at port 1167 successfully
3/14/14 9:42:05 AM Info Agent Agent Version 5.2.2.19249
3/14/14 9:42:05 AM Info Agent Connection authenticated; Waiting for command.
3/14/14 9:42:05 AM Info Agent Executing get device list request...
3/14/14 9:42:05 AM Info Agent Discovering devices available for replication ...
3/14/14 9:42:05 AM Warn Manager Device (88ACB376ACB35CFE) was found on agent but is disabled in the disk safe
3/14/14 9:42:05 AM Warn Manager Device C:\ (4CF2B5B8F2B5A69C) was found on agent but is disabled in the disk safe
3/14/14 9:42:06 AM Info Manager Performing partition table replication
3/14/14 9:42:06 AM Info Manager Performing replication of partition tables on disk '\\.\PHYSICALDRIVE0'
3/14/14 9:42:06 AM Info Agent Command completed; Waiting for next command.
3/14/14 9:42:06 AM Info Agent Executing Partition Table Backup request...
3/14/14 9:42:08 AM Info Manager Requesting replication of G:\ (BA9CFC159CFBCA41)
3/14/14 9:42:10 AM Info Agent Command completed; Waiting for next command.
3/14/14 9:42:10 AM Info Agent Executing backup request...
3/14/14 9:42:10 AM Info Agent Previous replication session key (82f83ced-44c7c7d9-b0ee4c70-8b9533b2-06e6e30a-4a8abd11-424e1aa8-cc2816b2-421fb592-163dc486-4393aa0e-6598e628-20d8a4d1-ffa54bce)
3/14/14 9:42:10 AM Info Agent Found previous replication session.
3/14/14 9:42:10 AM Info Agent New replication session key (53430643-f20963d2-8881ca94-e948eba2-b1254ed4-b64edf05-746b0d3a-1bb685a9-99b8e8e0-67434078-c820e0b0-5cedf44c-daa9318b-ccb41a82)
3/14/14 9:42:10 AM Info Agent Replicating device \\?\Volume{6f07a6a4-d6c4-40f3-acec-5fb140535ee5} [G:\] with content id (BA9CFC159CFBCA41)
3/14/14 9:42:10 AM Info Manager Taking snapshot
3/14/14 9:42:10 AM Info Agent No configured MySQL database instances.
3/14/14 9:42:10 AM Info Agent Creating new single device snapshot session.
3/14/14 9:42:10 AM Info Agent Using VSS Full backup.
3/14/14 9:42:34 AM Info Manager Finished snapshot
3/14/14 9:42:34 AM Info Manager Excluding files/folders
3/14/14 9:42:34 AM Warn Agent An error occurred while excluding file '\\?\VOLUME{1594549E-AB1F-11E3-940C-0019B9B43652}\WSUS\UpdateServicesPackages\06172161-1dfa-4dbc-bd46-aa03dc1e8d13\15854f2a-99a2-40e9-8c0c-4f7307dd7db1\AdbeRdrSecUpd11005.msp'.
Operation: deleting reparse point
Error: Access is denied
3/14/14 9:42:34 AM Error Agent Unable to flush file buffers for snapshot device '\\?\VOLUME{1594549E-AB1F-11E3-940C-0019B9B43652}'; The device is not ready
3/14/14 9:42:36 AM Error Agent An exception occurred during the request. Error opening file handle: The filename, directory name, or volume label syntax is incorrect
3/14/14 9:42:37 AM Error Manager Error replicating device G:\ (BA9CFC159CFBCA41)
3/14/14 9:42:37 AM Error Manager Agent reported error during requested operation
3/14/14 9:42:38 AM Info Manager Could not complete replication on any devices deleting recovery point #150
3/14/14 9:42:38 AM Info Manager Backup Manager synchronization completed
3/14/14 9:42:38 AM Info Manager Task Finished
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