A couple months ago I posted here to share my frustration with the Unitrends systems I have in place. (http://community.spiceworks.com/topic/563582-growing-frustration-with-unitrends?page=1&source=ho...)
I wanted to follow up on that post and mention that I am extremely pleased with Unitrends response to my concerns. They assigned a Senior Level 2 engineerto my case and he investigated and resolved the issues I had with replication reliability and backup retention.
It took a bit longer than I would have liked to get these systems operating properly, and I was beginning to question my decision to go with Unitrends. However, Unitrends stepped up bigand went to great lengths to make sure I was comfortable with how the systems were operating.
The issues discovered were related to autosynth, forceSynthesis, and tasker. I'm told these fixes...