So, like many people on this site I read all the praises of Unitrends and saw the quick responses by unitrend agents on this site, so I took the plunge and got setup about 9 months ago with a Unitrends appliance. Setup was fairly painless, deployment was easy and the GUI, all though not perfect, was simple enough to learn. Far less complicated then our previous symantec backup exec, which simply sucks from a usability stand point. But , and here is the BUT... 9 months in and some really weird things are happening and Unitrends seems less than concerned about their incompetent system. About 3 weeks ago, I come in and check the backups like I do every morning and find that our exchange server, one of our file servers and another server have NO backups other than last night. Yep, everything else historically is GONE. Unitrends answer? You...
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