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Backup Exec 2012 - Restore option disabled but backups successful

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I recently started using Backup Exec 2012 and have 2 backup jobs running successfully. One backup job is just a basic file level backup. I can backup and restore that job with no issues.

The second job is a full server backup (C:\ H:\ and system state) of a Server 2008 R2 domain controller. The backup job itself is running however I went to do a test restore this morning and the option to restore is greyed out on the menu. I've searched symantec KB with no luck so wondering if any has experienced this and can provide some insight.

Thanks


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