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Cannot backup virtual machine - Snapshot error

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Hi,

I am trying to backup a newly created VM using BE 2012 and it keep failing on me with the followin error..

An error occurred while taking a snapshot: msg.snapshot.error-QUIESCINGERROR.

An error occurred while saving the snapshot: msg.snapshot.error-QUIESCINGERROR.

I have read online in a few forums that users do face this error from time to time...so I have tried a couple of things

I tried taking a manual snapshot with the Quiesc option and it completed successfully

I un-installed the VM tools and re-installed it without the VSS option and it still did work and I wasnt able to backup the VM using BE 2012.]

I read that make sure the virtual disk service is started but I noticed that when the backup starts and eventually the virtual disk service stops...

Anyone here has been able to fix the issue.. as of now I am lost for ideas...

-A


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