I get the honour of leading IT for a medium size business across three campuses. We have a streamlined operation with 5 bare metal servers and 3 VM hypervisors that run 11 guest servers.
I first noticed something awry when the boot volume on one of our AppAssure-protected virtual servers began to run out of disk space.
After much digging, I noticed that all our AppAssure-protected virtual servers currently have 100 000 files in the \windows\temp directory. The files are typically named:
- tmpNNNN.tmp.log (typically 21.5KB)
tmpNNNN.tmp.log1 (always 0 bytes)
tmpNNNN.tmp.log2 (always 0 bytes)
Additional inspection with Sysinternals' Process Monitor revealed that AppAssure's Agent.Service.exe would spawn bcdedit.exe every minute or so, and the latter in turn would write these files ad infinitum.
We are using AppAssure 5.4.1.77 and our support...