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Symantec Backup Exec 2010 Slots Display not updating

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I'm having an issue where our SBE10 will not update the tape content display in the Slots section properly.  After a recent sizable backup I followed the procedure I always do of swapping out the filled tapes with new empties but the software, even after several days, is still showing as if the old full tapes are still in the drives.  I've done some googling on the subject but have yet to find an answer that syncs up with my issue here.  

I've tried scan, inventory, catalog, inventory and catalog already as those normally kick the software in the side and get it to see the new tapes but not this time.  I've also made sure I'm not putting the same tapes back in because we all have those moments of dumb.


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