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What prevents a drive from appearing in Symantec's Backup Exec?

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I am still having trouble with backup exec.  The SCSI drive appears fine in File Explorer and shows roughly a 50% usage (it is a Buffalo Tera Station).  In Server Manager the drive shows 100% disk space free.  I can navigate to the drive, see files, create folders, and save to it.  Now, the drive does not appear in the local drive list when adding a backup device to Backup Exec.  I can add the folder as a legacy folder.  What am I possibly missing at this point?


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