I'm having ongoing lingering issues with Vault2Cloud. We purchased a 713 appliance with the vault2cloud server. The appliance has exceeded our expectations. Our Vault2Cloud service has fallen way short.
We purchased our bundle back in March, and since then Vault2Cloud has not worked. For one, we have a 1gb pipe 3 hops away from this Vault. The most throughput we can get is 20 megs. Second, its never fully synced and worked right. I've been engaged with tech support from the beginning of this purchase, and nothing seems to be getting done. All the replication processes get stuck in Target processing. So far we've spent a great deal of money on years worth of service that hasnt worked.
So, I hopped online and saw that others have cancelled this services because it has never worked right..
What are my options? Last update was they were going...