This is the 319th article in the Spotlight on IT series. If you'd be interested in writing an article on the subject of backup, security, storage, virtualization, mobile, networking, wireless, cloud and SaaS, or MSPs for the series PM Eric to get started.
I’d like to tell you it was a lovely summer’s day with the sun streaming through the windows and all was good in the world, but most of that is a blur. I think it was a Tuesday though. What I do remember clearly was learning the phrase “blood runs cold” is a real thing.
I was five weeks into a new position and had spent the last few weeks trying to understand the system I had taken over. I was documenting everything like a good little sys admin and asking for documentation from all the suppliers of the various systems and servers we had on site. This would be a big issue by the end of...