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Unitrends Retention Problems

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We have a Recovery 823 that is working for the most part, but the retention policies aren't working. I have an open trouble case with the company and have been working with someone, but I wanted to ask if anyone out there has a quick & dirty fix I could apply myself to see if it gets resolved?

Right now the Alerts tab on the main view is spitting out errors about:

has protection above the maximum retention limit of xx days.

It's been like this for 24+ hours now and the disk space isn't being released. Other backups are failing due to this.


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