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Backup Failed with EMC Networer

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Dear All,

It seem so complex for me whilst i just handle this works and have never had experiences with EMC at all. Please kindly share your valued idea about this error message as below:

APPLICATIONS:\Microsoft Exchange 2010: Backup of [APPLICATIONS:\Microsoft Exchange 2010] failed
name not specified. Assuming local host: exch01.hellosmile.com
80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "05_NMM" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "incr".
47363:nsrsnap_vss_save: nsrpsd service is running on EXCH01.hellosmile.com.
63362:nsrsnap_vss_save:NMM .. error received during Replication Manager gathering of Writer metadata.  Details in nmm.raw on EXCH01.hellosmile.com.
49931:nsrsnap_vss_save:RM .. 024077 ERROR:Unable to get the writer metadata for Microsoft Exchange Writer ({542da469-d3e1-473c-9f4f-7847f01fc64f})
49931:nsrsnap_vss_save:RM .. 024077 ERROR:Unable to get the writer metadata for Microsoft Exchange Writer ({542da469-d3e1-473c-9f4f-7847f01fc64f})
63351:nsrsnap_vss_save:NMM .. failed to successfully gather VSS metadata for active writers -- error 0x8007139f. Backup cannot continue.
80320:nsrsnap_vss_save:NMM .. Failed to initialize the Writer Metadata -- error 0x8007139f. Backup cannot continue.
63335:nsrsnap_vss_save:NMM backup failed to complete successfully.
Internal error.
68151 1394640017 2 0 0 2636 7628 0 exch01.hellosmile.com nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure. 0


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