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Acronis True Image Tech Support - won't cover their clients / resellers!

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After 8 weeks of tech support, and 6 different techs, Acronis finally acknowledged that the bugs were known bugs, and have been solved, but will still NOT take care of their clients (will not give them the fixes, and are recent purchases all within 6 months. To be treated this way having been an authorized reseller since their beginning (Binary Concepts) is absolutely appalling. Shame on you, Acronis, you are better than that! Sincerely,
 
J.R. "AutoSandbox Guy" Guthrie

"At this point in time, the Internet should be regarded as an Enemy Weapons System!"


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