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VSS and VM snapshot

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One of my client has strange behavior with his vm backup.

His application crashes when he runs the backup.

I can only think of that vss writer interfare with his applications.

This question for vmware experts out there.

1- Does vm snapshot call vss writer? that is, when we take snapshot using vsphere client.

2- I know I can disable the vss option in vmtools and take backup of VM, is it something will help to recover the vm in case if I have to restore the vm from backup?

The VM is NFS datastore.

 

 


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